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Ten Ways to Get People to Change - Morten T. Hansen - Harvard Business Review

Posted on by Brandon Klein

How do you get leaders, employees, customers — and even yourself — to change behaviors? Executives can change strategy, products and processes until they're blue in the face, but real change doesn't take hold until people actually change what they do.

I spent the summer reviewing research on this topic. Here is my list of 10 approaches that seem to work.